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Mô tả công việc:
(Mức lương: Thỏa thuận)
As a member of the Collection team, you are in charge of:
Handling other daily tasks by authorized Manager(s) when required.
Responsible for site visiting verification.
Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.
Key Responsibilities
Inform clients of overdue accounts and amount currently owed.
Ensure al e- learning and classroom training courses are completed on- time.
Record new commitment to repay debt.
Collect payments on past due bills.
Ensure all customer information is correct, including phone numbers and addresses.
Utilize computer systems to handle skip tracing.
Perform site visit verification.
Follow and maintain policies and procedures in all aspect of the position.
Ensure compliance with all Group and Local requirements and internal/external Auditors.
Create a list of people who have not made payments.
Maintain good relationship and coordination with internal/external customer.
Listen to customer&039;s story and determine if debt can be collected.
Handling other daily tasks by authorized Manager(s) when required.
Responsible for site visiting verification.
Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.
Key Responsibilities
Inform clients of overdue accounts and amount currently owed.
Ensure al e- learning and classroom training courses are completed on- time.
Record new commitment to repay debt.
Collect payments on past due bills.
Ensure all customer information is correct, including phone numbers and addresses.
Utilize computer systems to handle skip tracing.
Perform site visit verification.
Follow and maintain policies and procedures in all aspect of the position.
Ensure compliance with all Group and Local requirements and internal/external Auditors.
Create a list of people who have not made payments.
Maintain good relationship and coordination with internal/external customer.
Listen to customer&039;s story and determine if debt can be collected.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
Join us and you'll get to:
Work in one of the Best Companies to Work for in Asia 2022
Work & grow with a Passionate & Talented Team
Be yourself. We cherish diverse personalities by having no dress code and operating an open and dynamic working environment.
Great starting salaries for our junior/ fresher (from VND 8,000,000 +++)
Phone Allowance
Attractive Salary and Benefits from Bank, and Persolkelly - Trade Union when joining
13th-month salary & Year-end bonus depending on the company's business and employee's performance.
100% salary during probation
Employee rewards and recognition
Provided with laptops and necessary equipment for work
Annual Health check-up
Free Coffee, Tea, and snack monthly (VND 200K per month)
Participate in team building; internal events, special days, and engagement activities
Annual leave of 12 days per year, holidays leave
Other benefits according to CIMB's policy & Labor Law of Vietnam
Work in one of the Best Companies to Work for in Asia 2022
Work & grow with a Passionate & Talented Team
Be yourself. We cherish diverse personalities by having no dress code and operating an open and dynamic working environment.
Great starting salaries for our junior/ fresher (from VND 8,000,000 +++)
Phone Allowance
Attractive Salary and Benefits from Bank, and Persolkelly - Trade Union when joining
13th-month salary & Year-end bonus depending on the company's business and employee's performance.
100% salary during probation
Employee rewards and recognition
Provided with laptops and necessary equipment for work
Annual Health check-up
Free Coffee, Tea, and snack monthly (VND 200K per month)
Participate in team building; internal events, special days, and engagement activities
Annual leave of 12 days per year, holidays leave
Other benefits according to CIMB's policy & Labor Law of Vietnam
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
Job Specification
Qualifications
Bachelor's Degree in Finance/Banking
At least 1 years working experience in handling debt collection such as Credit Card, Personal Loan or Mortgage.
Required
Competencies and Skills
Good knowledge of Retail banking products and service.
Knowledge collection laws.
Strong collection skills.
Good time management and self-discipline to execute assigned tasks within timeline.
Good at written and spoken English and Vietnamese.
Hard working, strong team spirit, willing to support team members and work together to achieve a team's goal.
Self-motivated and eager to learn.
Able to adapt well to new environment to work/cooperate with other departments.
To Be Considered You'll Need
Vietnamese candidate
Submit your CV/ Resume in English
A willingness to start work before 30th July 2023
Qualifications
Bachelor's Degree in Finance/Banking
At least 1 years working experience in handling debt collection such as Credit Card, Personal Loan or Mortgage.
Required
Competencies and Skills
Good knowledge of Retail banking products and service.
Knowledge collection laws.
Strong collection skills.
Good time management and self-discipline to execute assigned tasks within timeline.
Good at written and spoken English and Vietnamese.
Hard working, strong team spirit, willing to support team members and work together to achieve a team's goal.
Self-motivated and eager to learn.
Able to adapt well to new environment to work/cooperate with other departments.
To Be Considered You'll Need
Vietnamese candidate
Submit your CV/ Resume in English
A willingness to start work before 30th July 2023
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Chăm Sóc Khách Hàng,Tài Chính/Ngân Hàng,Xử Lý Nợ
Đại Học
Không yêu cầu
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