Perched four blocks above the Santa Monica shoreline, Le Méridien Delfina Santa Monica offers a superior access point to Los Angeles. Le Méridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica’s engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area’s main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach are all within steps of Le Méridien Delfina Santa Monica.
- Directs and assists in the friendly, professional, and efficient registration and check-out of hotel guests.
- Supervises all Guest Service Agents.
- Assists Guest Service Agents in satisfying guest requests and resolving guest complaints.
- Coordinates and provides training for all Front Desk, and Rooms Control employees.
- Monitors and ensures adherence of all Service Standards.
- Ability to supervise and direct a Front Office team.
- Excellent customer relations, communication, presentation and organization skills
- Must be able to work independently and simultaneously manage multiple tasks
- Must be outgoing and a proven self-starter
- Must have flexible schedule
The expected pay for this position is $66,000.
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. If you are interested in working for a company with endless opportunities for advancement and growth, please apply online: www.viceroyhotelsandresorts.com/careers
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
EOE
