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***APPLICATIONS THROUGH INDEED WILL NOT BE ENTERTAINED. PLEASE APPLY THROUGH THE LINK BELOW***
https://paragonproperty.bamboohr.com/careers/16?source=aWQ9Mg%3D%3D
- Job Title: Property Management Assistant - Work From Home
- Pay Rate: $1,000 per month
Company Overview
- Paragon Property Management Group LLC is a Chicago-based real estate property management company. We have four local office staff, three maintenance technicians, and five remote staff. We have detailed procedures and instructions to ensure our business processes are as clear as possible. We value teamwork, training, and support in order to ensure we succeed as a team.
Job Overview
- Ensure positive customer experience managing tenant relations, client/owner inquiries, and coordinating with staff and vendors on property maintenance and repairs.
- Support Property Manager with all aspects of property management.
- Responsibilities / Job DescriptionManage communications with rental property tenants via phone, email and text.
- Document and coordinate resolution for tenant maintenance requests.
- Coordinate repairs with internal maintenance staff or external contractor vendors
- Coordinate access with tenants for repairs by our maintenance staff and vendors
- Confirm satisfactory completion of the work and mark task for completion
- Prepare maintenance invoices documenting work completed
- Coordinate with other professionals such as cleaners, appliance repair, attorneys, etc.
- Tracking and managing details in Google Sheets
- Address inquiries from property owners as needed
- Support Property Manager on other activities as needed to support all aspects of property management.
Job Requirements
-Personal Characteristics
- Well Organized - must manage multiple aspects of property management in fast paced environment
- Good Communication - ensure clear coordination with tenants, owner, vendors
- Problem Solver, persistence - drive for resolution to close tasks
- .Fast learner, taking initiative - as a team we must work to grow and improve at rapid pace
- Top performer - we should each strive for excellence in our roles, and work to improve
- Process oriented - when issues arise, don’t take it personally, identify root cause, improve the process
-Home office setup
- Well organized without outside noise or distraction.
- Good computer setup, dual monitors preferred.
- Reliable power and internet required. Backup systems required.
-Hours
- Working hours are 8:30am to 5pm central time, with 30 minute lunch break.
- Full-time, minimum 40 hrs per week
Be fully focused during work hours, do not work on other jobs, freelance work, or personal items
-Experience Required:
- Two or more years in administration, coordination, assistant management role.
- Preferred:US-based property management experience. Experience handling tenant or owner relations and maintenance coordination.
- Property and building systems familiarity.
- Property maintenance and repair familiarity. In order to be knowledgeable about property issues and communicate effectively about them.
Software we use
- Buildium - property management and bookkeeping
- Slack - internal company communication
- Outlook - email management
- SharePoint - file management
- Zoho Invoicing - invoice preparation
- Ringcentral - phone calls and text messaging
- Google Sheets - spreadsheets to track items
***APPLICATIONS THROUGH INDEED WILL NOT BE ENTERTAINED. PLEASE APPLY THROUGH THE LINK BELOW***
https://paragonproperty.bamboohr.com/careers/16?source=aWQ9Mg%3D%3D
Job Type: Full-time
Pay: Php50,000.00 - Php52,000.00 per month
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
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